How do I cancel a Service? Print

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Firstly, we're sorry to see you leaving us and would liek to help resolve any issues you may have had, so please do gove us a call or alternatively email us at: and we would be happy to give you a ring back.

If you're still unsatisfied or you no longer require your service you can cancel your exisiting services and domains via your billing control panel and selecting the request cancellation option.

Please not that it takes 48 hours from receipt of your request to the point your account is cancelled.
You may choose to either cancel your sevices with immediate effect or at the end of your billing cycle.

Please note for domain cancellations, we are unable to provide a refund or terminate the domain name and it will expire when it is next due for renewal.


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